Work


Employment

Engineering Manager

Help Scout Aug 2024 - Mar 2026

  • Manager of six infrastructure engineers. Owned the experience of developing, testing, deploying and operating software for 40+ product-driven engineers
  • Supported improvements to all DORA metrics by partnering with product teams to optimize CI workloads, afford self-service provisioning, improve observability, and eliminate operational dependencies
  • Migrated all candidate workloads to AWS EKS, improving workload security, performance and reducing operational costs without compromising on deployment frequency or lead time
  • Partnered with CISO to meet all SOC2 and HIPAA compliance measures. Facilitated third-party pen-test scope and remediation. Automated AWS onboarding of all staff through AWS Identity Center and introduced policy-as-code
  • Drove AI adoption for Day 2 operations including drift+compliance, incident ops, security, and cost optimization
  • Regular rotations in on-call, incident response and customer support

Engineering Manager

Noteable.io Mar 2022 - Dec 2023 (end of operations)

  • Managed 8 backend engineers and 4 platform engineers
  • Oversaw delivery of ChatGPT plugin and numerous other features delivered by cross-functional teams
  • Lead deployment frequency improvements from every two weeks to on-demand
  • Drove qualitative improvement to local development experience resulting in significantly reduced lead times
  • Introduced distributed tracing and canonical logs leading to 20% reduction in DataDog costs

Engineering Manager, Backend

Quartet Health Oct 2018 - Mar 2022

  • Scaled team of 5 to 10 engineers and 1 additional manager
  • Managed two agile cross-functional product development teams
  • Lead partner integration API MVP to delivery in under 2 months
  • Drove domain-driven design inspired improvements to backend system leading to 80% reduction in change failure rate

Engineering Manager, Platform

Quartet Health Sept 2016 - Oct 2018

  • Managed team of 4 platform engineers
  • Lead Infrastructure-as-Code adoption and self-service Terraform PR workflows using Atlantis
  • Delivered self-service CI/CD workflows on Jenkins

Engineer, DevOps

Quartet Health Apr 2016 - Sept 2016

  • Lead migration to container based deployments
  • Deployed and operated centralized structured logging and metric services using Elastic stack

Engineer

Welcome (Formerly ChatID) Oct 2012 - Apr 2016

  • Owned and operated internal APIs and management console
  • Lead adoption of Ansible and Terraform for cloud resource management and operations
  • Open source and local Python community relations

Engineer

Local Projects Aug 2011 – Sep 2012

  • Lead engineer on numerous web, mobile and touch-screen kiosk applications for clients including University of Florida, SeaWorld, and Cleveland Museum of Art

Tech Lead

Syrup Jan 2011 – July 2011

  • Technical project management and development

Senior Developer

Rokkan Oct 2005 – Jan 2011

  • Award winning web application and content development. Clients included 2K Games, Elektra Records, Jose Cuervo, Mitchum, Progressive Auto, Stride Gum, Trident Gum, Umbro, and Virgin America

Designer, Developer

2ndNatureNov 2003 – Oct 2005

  • Designer and developer of identity systems, stationery, collateral, interactive CD-ROMs, touch-screen kiosks, and websites for clients such as Welch Allyn, PPC and various local small businesses.

Tools & Tech

  • Kubernetes, ArgoCD, Argo Workflows, Karpenter, Istio, KEDA
  • Crossplane, ACK, kro, Kustomize, Helm
  • Python, Kotlin, Java, Typescript
  • Flask, FastAPI, Ktor, Spring Boot
  • PostgreSQL, ElasticSearch, Redis
  • SQLAlchemy, Alembic, jOOQ, Liquibase
  • DataDog, OpenTelemetry, Sentry
  • Selenium, Playwright
  • DDD, Event Modeling, CQRS
  • Agile, Scrum, Kanban

Open Source

Talks

Publishing


Copyright © Matthew Wright 2022
Built with Gatsby, tailwindcss & GitHub Pages
Find me on Mastodon